HomeAway Payments powered by the YapStone payments platform does not determine whether a payment is accepted or declined. This decision is made by your card-issuing bank.
If you have a question regarding why your payment was not accepted, contact your issuing bank. If the bank confirms that they approved the payment, contact HomeAway Payments:
Submit a request by clicking here or phone: +44 (0) 203 514 3841 (Monday - Sunday, 24 hrs)