Once you've filled in and signed the DocuSign page and clicked Submit or Finish, you don't need to do anything more until you hear back from us. Your completed form will be sent directly to us here in HomeAway Payments powered by Yapstone.
If you're printing and emailing in a scanned copy of the form instead, we'll direct it to the right team once we receive your email.
We'll then start confirming we have everything we need to process your request.
Within 5 business days, you'll receive an email from us to confirm that your details have been updated - or, if there's any issues, we'll let you know exactly what to do next.
If the new bank account is owned by someone else or you are not authorised to set up Direct Debits for the new bank account, the bank account owner will need to complete and sign the Direct Debit Mandate. This can be downloaded or completed online here.